FREQUENTLY ASKED QUESTIONS
Yes, we strive to provide accurate images and descriptions of each product. The item you receive will match the images shown on our website. However, minor color variations may occur due to lighting or screen settings, but these do not affect the product quality. If you have any concerns upon receiving your item, please contact our support team for assistance.
You can view your sales receipt in the “My Orders” section of your account. After logging in, go to your order history, select the relevant order, and you’ll find an option to view or download your receipt. Additionally, a copy of your sales receipt is emailed to you upon order confirmation. If you need further assistance, please contact our support team.
To return an item, log in to your account and go to the “My Orders” section. Select the order with the item you wish to return, click on the return option, and follow the provided instructions. We’ll email you a prepaid return label if your item qualifies for return. Make sure the item is unused and in its original packaging. Once we receive and inspect the item, we’ll process your refund. If you have questions, please contact our support team.
Yes, we do our best to restock popular items. If an item is currently out of stock, you can sign up for notifications on the product page to be alerted when it’s back. You may also check back periodically, as restocking times can vary. For specific inquiries about restocking, feel free to contact our support team.
We offer shipping to a wide range of locations. During checkout, you will be prompted to enter your shipping address. Simply provide your desired delivery address, and we’ll confirm if it’s eligible for delivery. If you are located in an area that we currently don’t ship to, please contact our support team, and we’ll try to assist you further.